Shipping policy

1. Introduction

This policy outlines the customs fees, duties, and taxes that may apply when purchasing products from Me Amor (“we,” “us,” or “our”). By placing an order with us, you agree to comply with and be bound by the terms outlined below. Please read this information carefully before completing your purchase.

2. Customs Fees and Duties

2.1 Responsibility – Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities in the destination country.

2.2 Estimation – Customs fees and duties vary depending on your country’s laws and regulations. We do not provide exact figures for these charges. It is your responsibility to contact your local customs office for accurate information.

2.3 Delays – Customs inspections and processing may cause delays to your delivery. These processes are beyond our control, and we cannot guarantee delivery times once an order has been dispatched.

3. Customs Documentation

3.1 Accurate Information – Please ensure that all order details (recipient name, delivery address, and any other required information) are correct. Any inaccuracies may result in customs clearance delays or additional charges.

3.2 Declarations – We are legally required to declare the contents and value of your shipment on customs documentation. We cannot falsify this information under any circumstances.

4. Refusal of Payment for Customs Fees

If you refuse to pay the customs fees and duties required for your order to be released, the shipment may be returned to Me Amor or destroyed by local customs. You will be responsible for any return shipping costs and fees associated with the return.

5. Refunds and Cancellations Due to Customs Issues

If your order is returned to us due to unpaid customs fees, we will refund the purchase price excluding original shipping costs and any customs-related charges we incur.

6. Legal Compliance

You are responsible for ensuring compliance with your country’s customs laws and regulations. Me Amor is not liable for any legal consequences resulting from non-compliance.

7. Contact Us

If you have any questions about customs fees, duties, or taxes, please contact our team at: hello@meamor.co.uk

8. Changes to This Policy

We reserve the right to update or amend this policy at any time. Any changes will be effective immediately upon being posted on our website.

By placing an order with Me Amor, you confirm that you have read, understood, and agreed to this Customs, Duties & Taxes Policy.